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AT&T filed an application with the earliefr this month proposing to print residential directories but mail them free of chargwe only to customers who requestthe books. The companuy said that if allowed, it initially would deliveer onlythe AT&T Real Yellow Pages directoru in the Kansas City and St. Loui markets. This directory also would contain business white page listings, government listingsa and other information required by the and inform customers how to receive a residentiall white pages directory. AT&T spokesman Kerry Hibbss said the company experimented last yearwith request-only deliverty of white pages in Atlant a and Austin, Texas.
The result, he was that the company needed less than 2 percent of the book it printed the previousd yearin Austin. The company’sw application to the PSC said it requiredr less than 1 percent of the bookws printed the previous yearin Atlanta. “We had only a half-dozem complaints from residentsin Austin,” said who is based in that city. Hibbs had no informationb on the number of directories printed in the Kansas Cityand St. Loui areas last year but said the company has more than 1 milliomn accesslines statewide. Aside from cost savings for the he said, it’s more environmentally friendl not to distribute directories to peoplw who won’t use them.
“It’s really a sign of the times,” he “Most people go online to get this information.” Parties seeking to intervene in the case must notify the PSC byAprik 23. AT&T is asking for a ruling on its applicationby Aug. 1.
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